Whoever you are, whatever you do, I wager that you are a service provider. To maximise your service, it is necessary to draw your attention to strategies that can lift your performance and productivity. This book covers the essentials of error mitigation and how to grow, preserve, and package your brand. It provides solutions for recovering from service failure and establishing sound business ethics. It also outlines strategies for rewarding performance, getting feedback, and communicating your message to an audience. Finally, the book treats you to how you can manage success for continuous growth. There is something fresh for everyone. …

Allow your imagination to run wild into times long forgotten and stories well known. Follow along with the many lives of our heroine, an angel who was created to be the gift of love. This collection of surprisingly erotic stories traverses through 10 separate tales of our heroine’s infinitely long existence and will take you all the way from the far-reaching past to present day. The many adventures she takes us on are miraculous, dangerous, and so very painful, but the power of love prevails despite the turmoil that can make up life. This is an epic novel of romance, …

A tragic accident at the hospital triggered something inside to heighten my senses of reality, giving me the ability to hear and see words in my head. There were times that my mind was consumed with so many words that I couldn’t even think. For a time it was constant, until I began to write them down. I wrote so much that I was filling up notebooks and starting new ones on a daily basis. I began to read them and realized that each one was telling a story, each one written was such a big part of me and …

What did you know (Before) you came to know by name? Is there a (Before)-words way today and another after-words? This notion of (Before) came from my childhood, a certain way of knowing-seeing following a near-death incident that began this Journey from (Within). To this day I tend to see as (Autistics) more in pictures less in words. Later in my life reading "split-brain studies" and "two parallel ways of knowing" I was again intrigued with the contrast of the two views and began to create symbols and a model to express the two. A more (Central) and (Neutral) view …

In a confrontation with his past, the author reveals this heart-wrenching depiction of childhood in a New York City multicultural orphanage during the 1950s. Funds were scarce and discipline severe. He describes the relationships between the orphans, the counselors, the nuns, and the priests, with an emphasis on how it shaped his life. As he grows and moves through various houses into his teenage years, the orphanage is faced with a surge of gang members. He befriends a Puerto Rican his own age, which ultimately leads them both to follow his friend’s brother, a heroin pusher and addict, into Spanish …

This heartfelt book takes readers on a journey through the chaotic and traumatic existence of a widow, as she tries to cope with the challenges and changes that occur as a result of the death of her husband. She battles to maintain balance and stability in her home, but the greater battle is in the recesses of her mind, where pain and grief are real and personal. No cosmetics can hide the tears that flow under the cover of darkness. Finally, the book is about her emergence and metamorphosis into someone with a changed philosophy of life and existence. Written …

Memory ability, like Rome, is built bit by bit. SuperMemory II shows Memory ability, like Rome, is built bit by bit. SuperMemory II shows you how to master those annoying memory tasks. You will also learn how to use the environment to trigger your memory and how to optimize your readiness to perform memory tasks. Finally, you acquire a solid understanding of how memory functions, an understanding that guides you when attempting any kind of memory task. Over 100 pieces of advice on effective memory use are presented in this book. Each piece stands on its own and can be …

Writings: Papers, Reviews, Articles, Short-Shorts, Thoughts is a collection of texts about contemporary trends in literature and film that the author has written over the years. "If I had to sum up the book, I would say it is about art."The journey starts with an analysis of the monster Leviathan and its representation in the Bible and in the secular world. Two movie reviews are then presented: "Eyes Wide Open" and "De Lama Lamina." There is an essay on Hemingway’s "Hills Like White Elephants"; a paper on "Autopoiesis and Queer Theory"; and three more movie reviews of "Little Miss Sunshine," …

The conflict between the Islamic groups and secularists taking place now in Egypt has its roots in the 19th century. This happened after the people became aware of their Egyptian identity as a result of their encounter with the West, represented in the French Campaign in Egypt (1798-1801) led by Napoleon Bonaparte, and the British Occupation of Egypt in 1882. These encounters were the cultural shocks that awakened Egypt from a 300-year lethargy under the Ottoman Empire rule, and led to a dichotomy in the identity of Egypt, resulting in a conflict between the Islamic and newly evolved secular characters …

The Devil in His Blue Eyes tells the true story of an abusive relationship. The book covers a three-month period beginning when the author first met Kevin, continuing with the day they moved in together, and describes when the abuse started. Says the author, "The main character, myself, is a caring, understanding, and good-natured individual. I set my first book in the first three months of my relationship with Kevin. I start the book at the end of 2004 and the beginning of 2005. I tell the story of how we came to be, and the first hand he put …

Have you ever wondered about life on other planets? The existence of soul mates? What happens after death? Our purpose in life? Our reason for being and our place in the cosmos? These questions are answered in this novel about two friends as they pass through four phases of life. Nelson is a bit of a genius and is destined for a big future. Kevin is a quietly anonymous average guy who largely moves through life under the radar. In the first phase, at age 11, their big question is about life on other planets. The second phase at age …